State Farm® Insurance Agent Ashley Barrios
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
David Fleming
October 30, 2024
"I just talked to April who works at Ashley's office. Terrible customer service and extremely rude. My aunt needed to verify her life insurance policy, we had some questions. I'm licensed in that field and just wanted to do a quick policy review. April denied us to chat about the policy. My aunt was on the phone verified her information and still we couldn't review her policy. This is standard in the insurance world. Why ask us to verify identitiy if you are goin to deny us anyways? I hope the call was recorded because I spoke to April in a professional manner and she was extremely rude and then hung up on us. I even asked to speak to Ashley directly or a supervisor. Not only was she being rude to me, but rude to one of Ashley's clients that has had her State Farm Whole Life policy for multiple years. Very dissapointed in the lack of customer service."
"David, I am sorry you had a bad experience with April while trying to get info on your aunt's policy. When dealing with private information, we have to abide by the privacy laws (as you know being in the business). It is very hard to verify someone you do not know from across the country via telephone. April has been compliance trained to go with her gut instinct on situations involving giving out SPI on someone over 60 (vulnerable adult) without complete verification. Due to the nature of the request and the distance from our agency, I believe she was correct to not give out the information VIA telephone. I have since spoken with your aunt myself and we are handling the request in person VIA an agent in California near her home. If you have any questions or concerns, you can contact me directly at ashley@barriosagency.com "
Dixie Stovall
October 31, 2023
"Best insurance company the bayou has to offer"
"Thank you Dixie! We appreciate your business."
Tracey Cannon
May 17, 2023
"Ashley has been my agent since I moved back to the NOLA area after Hurricane Katrina. She is the BOMB! She has always been there for me with advice, assistance and friendship. She also knows how to put a smile on my face as she is a closet comedian. She even helped me find an AirBNB when I evacuated for Hurricane Ida in 2021. Sometimes I am not sure what I would do without her. I hope she does not retire any time soon! Thanks for everything that you do Ashley Barrios of State Farm!"
"We love you Tracey !!!! Thank you for being our customer."
Samantha Charpentier
March 25, 2023
"Always willing to help and answer any questions."
"So glad we could help you Samantha! Please give us a call anytime you need anything."
Aaron Benoit
April 14, 2021
"Friendly staff that makes you feel like a friend. They always have me covered too. Anything I need is just a call away."
Norman Trosclair
November 18, 2020
"Very nice, friendly and helpful ladies work here."
robert leviness
October 11, 2020
"Great people that will go above and beyond what they are required to do just to get you the best deal for the most insurance"
Thomas Moriarity
January 15, 2020
"A positive experience all the way,service,coordination between buyer and seller, and agreeable terms for our purchase of a car.👍"
Edgar Friendly
October 29, 2019
"Fast friendly service"
Cathie “Seraine” Gaspard
February 8, 2019
"I've been with State Farm for 40 years very satisfied with State Farm"